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FAQ

​​What Payment Methods Do You Accept?​

We offer our customers several convenient payment options.  We accept most major credit cards including Visa, MasterCard, Discover and American Express.  We also accept ApplePay for your convenience.  We do not accept cash, checks or COD.

 

Can I cancel or Change My Order?

Cancellations or changes to personalized orders cannot be accepted once you have completed and placed your order. Completion of your order confirms and acknowledges that you have reviewed and verified the accuracy of your entire order before it was submitted.

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What Is Your Refund/Return Policy?

Personalized Items

Personalized items are a final sale.  When possible, and as a courtesy, we will send you a mock-up to approve before we print and ship the item. 

 

Non-Personalized Items

Buyers are responsible for return shipping costs.  You have 30 days from item delivery to ship the item back to the seller for a full refund.

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Engraving is permanent. Customized items are not returnable if they meet standards as described in mockups, invoices, emails, or other communication.

 

Orders cannot be canceled once placed and paid.

 

We have no affiliation with the original manufacturers of products we customize. Once an item is engraved by us, we cannot guarantee the manufacturer's original warranty will apply. 

 

If you have any issues, please email us at NndlessKreations@gmail.com

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